Frequently Asked Questions
❓ How long does shipping take?
Usually 2-3 working days within Germany.
❓ Can I return my order?
Yes, within 14 days of receiving the goods.
❓ Where is GPfoods located?
Erlenstraße 36, 90441 Nuremberg.
❓ Is local pickup also possible?
Yes, select 'Collection' as the shipping option.
❓ How is shipping handled?
Shipping is handled by DPD or DHL. Orders up to 30kg are shipped in one package.
❓ When will the shipment be sent?
Your order will be processed within 2 to 3 business days and then handed over to our shipping partner. Shipping may take up to 3 days.
❓ Is shipping free?
Regular shipping costs €3.99. However, shipping is free for orders over €49.99.
❓ Can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email. This email will also contain a tracking number, which you can use to track the status of your delivery directly on the website of our shipping partner (DHL or DPD).
❓ Are frozen products also delivered?
Unfortunately, we are currently unable to offer shipping of frozen food.
We are working hard to make this option available to our customers as soon as possible.
Until then, frozen items are only available for on-site collection.
General information
Welcome to GP Foods – your specialist for fresh and frozen foods from Southeast Asia. We offer a wide selection of high-quality products – from exotic fruits and vegetables and aromatic spices to delicious ready meals and specialties directly from countries like Thailand, Vietnam, the Philippines, and many more.
Whether for everyday needs, special occasions or culinary adventures: at GP Foods you get the right ingredients to prepare your favorite dishes authentically.
Contact information
- 📧Email: gpfoods.international@gmail.com
- 📞 Phone: 0911 63324250
- 📍 Address: Erlenstraße 36, 90441 Nuremberg
Opening hours
- Monday: 9:00 AM – 7:00 PM
- Tuesday: 9:00 AM – 7:00 PM
- Wednesday: 9:00 AM – 7:00 PM
- Thursday: 9:00 AM – 7:00 PM
- Friday: 9:00 AM – 8:00 PM
- Saturday: 9:00 AM – 8:00 PM
- Sunday: Closed
(Opening hours may vary on public holidays such as the Assumption of Mary.)